Futakotamagawa

2014/10/30

Usage of Carta Agile in Firenze (one person only)

If you ever wondered, if and how the Carta Agile in Firenze for the ATAF bus system can be used by two or more passengers simultaneously in year 2014, the answer is no, you cannot do that.

The official website ATAF.net will only give you this information:

Prezzo: €10.00
  Carta AGILE € 10.00 is an ATAF electronic card with a memory of 10 90-minute tickets (€1,00/ticket).

To validate the ticket simply PLACE Carta Agile in front of the zone indicated ON THE MACHINE and the journey is instantly charged up to you: the operation is quick and simple.
To see when the card runs out, or the number of journeys left on it, simply PRESS a BUTTON and PLACE the card in front of the validating machine: the screen will supply all the desired information.

The Carta Agile can be used on the routes served by ATAF&LI-NEA and on the tramway, not to travel on other routes or services outside the city.
Cards expiry 12 months after their first validation.

However a ticket inspector with perfect English (!) explained to me that since September 2013, Carta agile can only be used by one person at a time, as the validating machine activates the journey when you approach it with your Carta AGILE and cannot be used simultaneously by other persons when once activated for 90 min. He asked me for the webpage where I found the info, but I did not remember. Now I googled again and found it on the ATAF site, even though not linked to the actual HTML page. I would not have bought a 20€ with 21 rides if I knew that, but 2x10€ for 2 persons instead. Since the staff at SMN Novella station did not explain anything or give out any information folders during our purchase and we do not ask explicitly for it, do not trust older website information that is given on the internet including this outdated PDF on the ATAF site http://www.ataf.net/System/files/FOLDER%20TARIFFE.pdf (if still online as by 30 Oct 2014) or Tripadvisor forums. If you are only in Firenze for a few days, I would suggest to buy the 4x single tickets for 4,70 € anyway as most sights are in walkable distance and we only used the bus to get back to our hotel in the evening.

Hope this information helps some traveller. Some people used the card unknowingly that it cannot be used for two or more passengers at the same time.

Always validate your tickets, because ticket checks occur frequently and stick to the official website. Also consider the family ticket for 6 € for a fair price. The ATAF tickets can be used for the tramvia 1 too.